RFi Group appear in DX Connect Panel: "In the age of COVID-19, what is the New Normal in Financial Services?" highlighting insights from their Understanding the New Normal Global Report

On 14 July 2020, RFi Group's Global Account Director, Sarah Hollinshead was invited to discuss the ‘new normal’ in financial services as part of a live online panel at DX Connect.

Sarah draws on latest global financial insights from RFi Group's Understanding the New Normal Global Report - based on interviews with 36,000 consumers, 18,000 businesses and 4,000 merchants in April/ May 2020 across 18 markets as the global Covid-19 Health Pandemic unfolded. Tackling issues such as the impact of C-19 on customers’ financial behaviours, what customers are looking for from their banks and payment providers, plus much more.

Fellow panelists include; Peter Tilton - RBC, Pedro Pinto Coelho - Banco BNI Europa, Roy Kao (高兆强) - Holt Accelerator, Adam Davis - 11:FS, and Moderator: Andrew Vorster - Innovation Catalyst.

Please visit the event write up here.

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